Health Coverage Options

Students, whether they have health insurance or not, are eligible to use ASU Health Services. However, we strongly advise every student to maintain adequate health insurance to cover unexpected medical expenses.

In cooperation with the Arizona Board of Regents and ASU Health Services, ASU offers students an affordable top-tiered medical insurance policy underwritten by United Healthcare Student Resources (UHCSR). The Student Health Insurance Plan (SHIP) is designed to provide coverage to students that are currently uninsured, need a less expensive alternative, or need an Arizona provider network. Each year the plan is negotiated by a Tri-University leadership group with input provided by student advisory committees. The plan is inclusive for all students with attention to the unique needs of the student body in terms of race, ethnicity, religion, and national origin, and is non-binary and transgender inclusive.

For students who do not wish to enroll in SHIP, ASU also offers the Bridge Discount Plan to reduce the cost of healthcare at ASU Health Services clinics.

United Healthcare Student Resources

Student Health Insurance Plan Description

The ASU Student Health Insurance Plan (SHIP) administered by United Healthcare Student Resources (UHCSR) is a top-tiered medical insurance policy that provides nationwide coverage.

Insurance Policy Highlights:

• UHCSR is the carrier for the 2024-2025 policy year (Aug. 16, 2024 – Aug. 15, 2025)
• You must register for an account with UHCSR to access your insurance ID
• For information regarding deductibles, copays, and other policy details, please review the Benefit Summary and other resources at the UHCSR website
• ASU Health Services/Counseling Services are your first stop for care and referrals to off-campus providers
• Referrals are required when within 50 miles of the ASU Tempe campus
• No referrals are required for urgent care/emergency room visits, but are required for follow-up care

Costs for Services at ASU Campus Clinics with SHIP:

• General Medical Visit: $15 per visit
• Basic X-ray: $10 per day
• Laboratory: $10 per day

SHIP Coverage Periods and Fees:

Coverage will become effective 12:00 a.m. Arizona time on the coverage Start Date and will terminate at 11:59 p.m. Arizona time on the coverage End Date listed below. Coverage periods cannot be modified and partial refunds will not be issued.

*Please note: Only students enrolled in all Session A or all Session B courses are eligible to enroll in A or B coverage. Students enrolled in Session C (full semester) or a mix of A and B are only eligible for Session C coverage.

Enrollment Information

Enrollment:

Students can enroll in SHIP online for Fall or Spring coverage once they’ve completed their registration and met the eligibility requirements. Students must enroll by the following deadlines:

Fall 2024 deadline: Sept. 4, 2024

Spring 2025 deadline: Jan. 25, 2025

How Do I Enroll?

1. Sign in at My ASU
2. Under Campus Services, click on Health & Wellness Resources, then click Health Insurance and Enroll/Cancel Student Health Insurance
3. Confirm the Student Health Insurance fee has been placed on your ASU account

For Summer Coverage:

If you wish to enroll in Summer coverage, please message the Student Health Insurance department through your MyHealth secure portal by June 1, 2025. Please note: The Spring coverage period includes the Summer coverage period. If you were enrolled in Spring coverage, you do not need to purchase Summer coverage separately.

Qualifying Life Events:

Should a student lose their existing insurance coverage during the semester, the student may be eligible to enroll in SHIP outside of the open enrollment period. If you have lost coverage and wish to see if you qualify to enroll in SHIP, please message the Student Health Insurance department in your MyHealth portal. In your message, please provide:

• A loss of coverage letter (can be obtained from your insurance company or the HR department of the employer providing the insurance)
• The date your coverage ends
• Reason for the loss of coverage

This request must be submitted within 30 days of the loss of coverage. If you qualify, SHIP coverage will begin the day after your previous coverage ended.

Auto-Enrollment and Cancellation:

Once you enroll in the Student Health Insurance Plan, you will be auto-enrolled in every consecutive semester in which you remain eligible. Please confirm your enrollment each semester by checking your ASU account for the Student Health Insurance fee. If you wish to cancel your enrollment, you must do so before the enrollment deadline of the semester you wish to cancel.

How Do I Cancel?

1. Sign in at My ASU
2. Under Campus Services, click on Health & Wellness Resources, then click Health Insurance and Enroll/Cancel Student Health Insurance
3. Confirm the Student Health Insurance fee has been removed from your ASU account

Questions?

If you have any questions regarding the eligibility requirements for the United Healthcare Student Resources insurance plan, please message the Student Health Insurance department through your MyHealth secure portal. If you are a parent or not yet an enrolled student, please email insurance@asu.edu with any questions. Please note that email is not considered a secure platform for communication regarding private health information, so please use email for general questions only.

Eligibility Requirements

The following groups of students are eligible for SHIP:

• Undergraduate students enrolled in a program of study and taking at least six units
• Undergraduate students with a consortium agreement to take courses at a qualified college with an overall credit hour total of at least six units
• Seniors may enroll with less than six units if they are in their last semester to achieve their final graduation requirements and had the insurance coverage in the prior semester
• Graduate students if they are enrolled in a graduate degree or certificate program and taking at least three units or one dissertation/thesis unit
• Graduate non‐degree students must have applied to a degree program and be taking at least six transferable units, be in a certificate program, or be a full‐time student taking at least nine units
• Graduate assistants or associates who are officially hired, with a signed and filed notice of appointment, and taking at least six units of graduate credit
• Post‐Doctoral Fellows, J1 Visiting Scholars or J1 Student Interns
• International studentson non‐immigrant visas, regardless of whether or not they fit into one of the above classifications and regardless of the number of units being taken, are automatically enrolled in SHIP as a condition of their enrollment with ASU

The following are NOT eligible:

• Spouses/Dependents of students
• Students who are eligible for or are enrolled in Medicare
• ASU Online students
• Students whose program degrees are not affiliated with a campus

Questions?

If you have any questions regarding the eligibility requirements for the United Healthcare Student Resources insurance plan, please message the Student Health Insurance department through your MyHealth secure portal. If you are a parent or not yet an enrolled student, please email insurance@asu.edu with any questions. Please note that email is not considered a secure platform for communication regarding private health information, so please use email for general questions only.

Contact Information

For questions regarding eligibility or enrollment:

Please message the Student Health Insurance department through your MyHealth secure portal. If you are a parent or not yet an enrolled student, please email insurance@asu.edu with any questions. Please note that email is not considered a secure platform for communication regarding private health information, so please use email for general questions only.

ASU Student Health Insurance Department

ASU Health Services Tempe
451 E. University Drive
Tempe, AZ 85281

Phone: 480-965-2411

For questions regarding a provider’s network status, claims/bills received from off-campus providers, or coverage details:

United Healthcare Student Resources
Customer Service: 1 (866) 652-9185
Website: www.uhcsr.com/asu

UHCSR Patient Advocate
Laura Thomason, UHCSR Student Insurance Advocate
Email: ArizonaAdvocates@uhcsr.com